Making you live an unforgettable experience.
For this great goal we offer you services, comforts, and exclusive spaces. Discover them all.
Included services
- Pool Access
- SPA access
- Gym access
- Wi-fi
- Treadmill directly connecting the Resort to the slopes
- Shuttle service to the lifts and Cervinia town centre (see full price list)
- Mini Club
- Daily minibar supply
- Pillow menu
Assistance
Guest Relation Service: Hospitality is our passion, and our guests are the heart of our Resort. That’s why we’ve assembled a dedicated team of hospitality ambassadors, our Guest Relations, to support you throughout your stay. They’re here to make your vacation a rich and fulfilling experience. Need more information about our services? Want to celebrate a special occasion, or simply get tips and ideas? Don’t hesitate to reach out – they’re at your complete disposal.
Lifestyle Premium Service: Booked your stay in a Suite or Junior Suite? You’ll have a personal concierge right here at the resort. Our Lifestyle Premium service begins even before you arrive: a dedicated WhatsApp number will connect with you immediately, allowing you to plan and enjoy a memorable, tailor-made experience. Whether you want to organize an excursion, arrange a special treat for your travel companion, book dinner, or get recommendations on the best places to visit – just send a message! We’re here to make your every wish a reality.
Experience Manager: Available to provide you with all the information about the resort’s activities and the outdoor experiences available to discover the local area.
> The desk is open daily from 8:00 AM to 12:00 PM and from 4:00 PM to 11:00 PM.
> For more information, you can write to: experience@valtur.comSki Concierge: Completely at your disposal to make your skiing experience perfect. They’ll help you choose the best ski courses, assist you with purchasing national and international ski passes directly at the resort, and handle booking your transfers to the slopes, airports, stations, or any other destination outside Cervinia.
Paid services
- Beauty treatments
- Laundry
- Room service
- Equipment rental in collaboration with ROSSIGNOL
- Ski School and Ski Pass
- Ice-skating rink and equipment rental
- Experiences and excursions
- Boutique
- Discounts and agreements with restaurants on the slopes
- Covered parking with video surveillance (service to be requested at the time of booking and subject to limited availability)
- Charging stations for electric cars (2 Porsche Destination Charging stations (Full Electric and Hybrid). Porsche vehicles can recharge for free
- Pets allowed (only small dogs allowed, up to a maximum weight of 10kg. It is mandatory to provide a copy of the health booklet when booking. The service includes: cushion/kennel, a mat, 2 bowls, a game and sanitary bags.
- Medical service (daily, 8:00 a.m. to 9:00 a.m. and 6:00 p.m. to 7:30 p.m.
- Cab booking service available
Valtur Pacchetto Premium
- Prima fornitura Minibar Premium (acqua naturale e frizzante, coca, aranciata, succo di frutta, birra, acqua tonica, mini prosecco, mignon gin e rum, snack salato e snack dolce)
- Cesto di frutta in camera all’arrivo
- Couverture serale
- Linea di cortesia completa di accappatoio e ciabattine (per 2 adulti)
- 1 massaggio di 30 minuti per 2 persone
- 10% di sconto sui trattamenti Spa
- 10% sconto sulle escursioni
- 1 gadget adulti o bimbi
- Buono di 100 € da utilizzare per la tua prossima vacanza Valtur
Experience Desk
At this desk you can ask our Experience Manager about the resort's various activities and all the outdoor experiences with activities aimed at discovering the area from sport to culture and food and wine. A Ski Concierge service is also available to help you choose the best ski courses.
National and international ski passes can also be purchased at this desk.
A concierge service is also available for booking transfers to airports/train stations and other destinations outside Cervinia, and reservations at the resort's restaurants.
The desk is open daily from 8:00 am to 12:00 pm, from 4:00 pm to 11:00 pm.
For information: experience@valtur.com
Valtur Baby Card
A free welcome kit for younger guests.
Return to Valtur with the Valturland Academy Book.
Valtur Smart Space
- Wi-Fi
- Document printing service
- Sanitation of the spaces
- Access monitoring for common areas
Services reserved for 5 stars guests
- VIP Ski Room
- Valtur Executive Lounge
- Daily minibar supply
- Pillow menu
- Lifestyle Team
- Free Spa Entrance
- IPTV
Get in touch with us
Contact us to request all the information you need about your stay. We will be happy to create new connections with you.