Services

Making you live an unforgettable experience.
For this great goal we offer you services, comforts, and exclusive spaces. Discover them all.

Included services

  • 2 swimming pools

  • Technogym gym

  • Wifi

  • Magic carpet that directly connects the Resort to the slopes

  • Shuttle service to the facilities and Cervinia center (from 8.30 a.m to 8.00 p.m) —> Discover the Transfer List

  • Concierge / Ski Concierge

  • Valtur hostess / Lifestyle Team / Experience manager

  • Mini club

  • PressReader Media Library, an app to read over 7,000 publications from all over the world

  • Matterhorn Terrace

  • Availability of rooms for persons with disabilities

  • Web App

Paid services

  • Spa Miele
  • Beauty treatments
  • Laundry
  • Room service
  • Equipment rental in collaboration with ROSSIGNOL
  • Ski School and Ski Pass
  • Ice-skating rink and equipment hire (monday to saturday, from 6:00 to 20:00. The rink may close in the event of adverse weather conditions or unsuitable temperatures).
  • Experiences and excursions
  • Boutique
  • Discounts and agreements with restaurants on the slopes
  • Covered parking with video surveillance (cost €30 per car, per day, to be requested at the time of booking and subject to limited availability)
  • Charging stations for electric cars (2 Porsche Destination Charging stations (Price Full Electric € 50 and Hybrid € 35). Porsche vehicles can recharge for free
  • Pets allowed (only small dogs allowed, up to a maximum weight of 10kg. It is mandatory to provide a copy of the health booklet when booking. Paid service of €20 per day + a flat rate of €50 for final sanitisation , and includes: cushion/kennel, 2 bowls, a game and sanitary bags).
  • Medical service (daily, 8:00 a.m. to 9:00 a.m. and 6:00 p.m. to 7:30 p.m. cost €50 per visit, extra hours €80)
  • Cab booking service available

Valtur Pacchetto Premium

  • Prima fornitura Minibar Premium (acqua naturale e frizzante, coca, aranciata, succo di frutta, birra, acqua tonica, mini prosecco, mignon gin e rum, snack salato e snack dolce)
  • Cesto di frutta in camera all’arrivo
  • Couverture serale
  • Linea di cortesia completa di accappatoio e ciabattine (per 2 adulti)
  • 1 massaggio di 30 minuti per 2 persone
  • 10% di sconto sui trattamenti Spa
  • 10% sconto sulle escursioni
  • 1 gadget adulti o bimbi
  • Buono di 100 € da utilizzare per la tua prossima vacanza Valtur

Experience Desk

At this desk you can ask our Experience Manager about the resort's various activities and all the experiences that can be practiced outdoors.
A Ski Concierge service is also available to support you in choosing the best ski courses and learning more about all the ski activities in Cervinia.

National and international ski passes can also be purchased at this desk according to the prices communicated by Cervino Spa.
Concierge service is also available for booking transfers to airports/stations and other destinations outside Cervinia, and reservation service at resort restaurants.

The desk operates from 8:00 am to 11:00 pm, with the following closing times: 1:00 pm to 3:00 pm and 7:00 pm to 8:00 pm.

For information: experience@valtur.com

Valtur Baby Card

  • A free welcome kit for younger guests.

  • Return to Valtur with the Valturland Academy Book.

Valtur Smart Space

An oasis of tranquillity dedicated to those who need to combine holiday and work.
  • Wi-Fi
  • Document printing service
  • Sanitation of the spaces
  • Access monitoring for common areas

Services reserved for 5 stars guests

  • A la carte restaurant Gou

  • VIP Ski Room

  • Reserved check-in area

  • Valtur Executive Lounge

  • Daily minibar supply

  • Pillow and mattress menu

  • Lifestyle Team

  • Concierge service

  • Free spa entrance (up to 2 entrances per person for bookings longer than 4 days)

  • Pillow and mattress menu

  • Spa and pool slippers

Contacts

Get in touch with us

Contact us to request all the information you need about your stay. We will be happy to create new connections with you.

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Valtur Cervinia Cristallo Ski Resort